Expanding your telecommuter workforce may have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Corpus Christi company to pick the right tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers services ranging from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can help Corpus Christi, Texas companies to succeed with any facet of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and unified management.

VoIP Integration for Remote Workers
Expanding the company PBX system to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-based VoIP products are used by small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or older products for VoIP management. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice environment that provides the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses optimize their current Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media apps used across the network. CUCM manages other combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users operating beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these VoIP solutions and provide on-demand deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Corpus Christi, Texas company, phone 1-800-993-9400 or visit Contact Progent.