Expanding your at-home workforce may have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can help your Addison organization to select the right tools and adhere to best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers services ranging from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent can assist Addison, Texas businesses to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and unified management.

IP Voice Integration for Telecommuters
Expanding the corporate phone environment to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with SMBs to support remote users. Many enterprises depend on Cisco's modern or older products for VoIP solutions. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to assist businesses tune their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia apps used across the network. CUCM supports other mixed media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit CUCM expertise.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and deliver on-demand configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Addison, Texas company, call 1-800-993-9400 or go to Contact Progent.