Enlarging your remote workforce can have a major impact on network architecture, security, and corporate culture. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Washington company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual solution for teleworkers that promotes collaboration and delivers maximum business value. Progent offers services ranging from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Washington, Washington organizations to with any facet of building a high-performing remote work ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing products from leading technology companies enable online discussions, video conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many companies use multiple products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your current conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. For details about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. For details about Progent's consulting expertise for Webex and for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Washington, Washington business, call 1-800-993-9400 or go to Contact Progent.

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