Expanding your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and company processes. Progent has two decades of background assisting businesses of all sizes to design, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your Raleigh organization to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management to help you carry out mission-critical initiatives.

Progent can help Raleigh, North Caroline organizations to succeed with any facet of creating a high-performing work-from-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and telecommuters. Many companies use a mix of conferencing products to accommodate their various partners and clients. Progent can help your organization to manage your existing voice/video conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to set up and manage Skype for Business client software to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for video calls. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. For details about Progent's support expertise for Webex as well as for other IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and help your business to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Raleigh, North Caroline business, call 1-800-993-9400 or go to Contact Progent.

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