Enlarging your telecommuter workforce may have a major effect on IT architecture, security, and company processes. Progent has two decades of experience helping SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Adelaide organization to select the appropriate technologies and adhere to best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Adelaide, South Australia businesses to succeed with any facet of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, endpoint security, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing products from major technology companies support online meetings, video conferencing, chat, and screen sharing for both local users and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent can assist your organization to maintain your current voice/video conferencing environment and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, IM, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to configure and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features such as video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and assist you to tune your WAN architecture to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Adelaide, South Australia business, call 1-800-993-9400 or go to Contact Progent.

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