Expanding your telecommuter workforce can have a significant impact on IT architecture, security/compliance, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that support a remote workforce. Progent can help your Uniondale organization to select the appropriate technologies and follow best practices in building and operating a safe virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent offers services that go from as-needed guidance for getting you past occasional technical bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent can help Uniondale, New York organizations to with any facet of building a high-performing work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, data protection solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many companies utilize multiple products to accommodate their different partners and clients. Progent's communications experts can help your organization to maintain your current voice/video conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can help you to set up and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. To learn more about Progent's support expertise for Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with features such as voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Uniondale, New York organization, call 1-800-993-9400 or visit Contact Progent.

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