Enlarging your at-home workforce may have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can help your Sherman Oaks company to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and returns top value. Progent can provide support services that go from on demand guidance for getting you over challenging technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Sherman Oaks, California organizations to succeed with any facet of building a high-performing remote work environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Help Desk outsourcing, data security, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support a remote work environment can be especially complex if you have to accommodate a mix of worker-owned equipment like desktop computers and laptops, routers, and wireless appliances from different vendors and with a mix of operating systems and firmware levels. Progent's experience delivering online help for both outdated and current IT products in remote office solutions allows you to make efficient use of your existing network infrastructure and offers fast access to expertise for making necessary upgrades. Services available from Progent to assist your company to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network technology makes it possible to establish a secure connection for authorized at-home employees to access IT resources located at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and interact with a data center PC's desktop. This technology provides IT managers significant control over the digital ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for configuring routers from a range of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, often shared by the whole family and guests, are frequently utilized by at-home employees to access their router for work. This can create performance as well as security issues. Progent can help you to resolve these issues by providing expertise like Cisco Aironet configuration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet connectivity solutions affect the speed and availability of connections between telecommuters and the corporate data center. Line-of-business applications might require backup Internet access in case the primary connection breaks. Progent can provide expertise for identifying Internet service providers, choosing sensible bandwidth and data volume bundles, and integrating redundant Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient work-from-home environment for your Sherman Oaks, California business, call 1-800-993-9400 or refer to Contact Progent.