Expanding your telecommuter workforce can have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting SMBs to design, configure, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Recife company to pick the right tools and follow best practices in creating and maintaining a secure virtual solution for teleworkers that promotes collaboration and returns maximum business value. Progent can provide services that go from as-needed expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Recife, Pernambuco businesses to with any aspect of building a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, security and compliance, backup/restore solutions, and centralized management.

Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote work environment can be particularly complicated if you have to accommodate a mix of personal equipment such as PCs and notebooks, Internet routers, and wireless APs from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering remote support for both outdated and modern IT products in virtual office solutions enables you to make cost-effective use of your available network infrastructure and offers ready access to expertise for implement essential updates. Services available from Progent to assist you to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a secure connection for authorized at-home workers to access IT assets situated at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN connections for a wide range of endpoint devices including Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a teleworker to see and interact with a remote computer's desktop. This gives IT managers significant control over the computing environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewalls. Progent can provide expert online support for deploying routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and visitors, are commonly used by telecommuters to access their router for work. This can create performance and security issues. Progent can assist businesses to mitigate these issues by delivering services like Cisco Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP setup help.
  • Internet connectivity methods affect the speed and availability of connections between telecommuters and the company data center. Mission-critical applications might require redundant Internet connections in the event the primary connection fails. Progent offers expertise for selecting ISPs, picking appropriate bandwidth and data volume packages, and integrating high-availability Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Recife, Pernambuco business, phone 1-800-993-9400 or go to Contact Progent.