Expanding your remote workforce may have a major impact on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Indianapolis organization to pick the appropriate tools and adhere to best practices in building and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from on demand expertise for getting you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Indianapolis, Indiana businesses to succeed with any aspect of creating a high-performing work-at-home environment by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed for a remote work environment can be particularly challenging if you must accommodate a mix of worker-owned equipment such as PCs and laptops, Internet routers, and wireless appliances from various vendors and with a mix of operating systems and firmware levels. Progent's background providing online help for both legacy as well as current IT products in virtual office solutions enables you to make efficient use of your existing network infrastructure and offers fast access to expertise for making essential upgrades. Services offered by Progent to help your company to create a high-functioning work-at-home infrastructure include:

  • Virtual Private Network technology allows you to establish a safe tunnel for authorized remote employees to access IT resources located at your corporate datacenter or in a public cloud. Progent can help your company to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to utilize Cisco's popular AnyConnect software for safe VPN tunneling for a broad range of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a data center computer's desktop. This technology gives IT managers more control over the computing environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent offers expert remote support for integrating home routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and guests, are commonly utilized by at-home employees to access their Internet router for work. This can create performance and security issues. Progent can help you to mitigate these problems by delivering services that include Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet connectivity methods affect the speed and reliability of connections between telecommuters and the corporate network. Vital processes may demand redundant Internet connections in case the primary connection breaks. Progent offers expertise for picking Internet service providers, selecting appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Indianapolis, Indiana organization, call 1-800-993-9400 or visit Contact Progent.