Expanding your remote workforce can have a significant effect on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Glendale organization to pick the right technologies and follow best practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns top value. Progent offers services ranging from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Glendale, Arizona businesses to with any facet of creating a high-performing remote work ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk services, security and compliance, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed to support an at-home work environment can be especially complicated if you have to manage a combination of worker-owned hardware like PCs and laptops, routers, and Wi-Fi appliances from different vendors and with a mix of OS software and firmware levels. Progent's experience delivering online support for both legacy and current technologies in virtual office venues allows you to make efficient use of your available network infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Support services available from Progent to assist your company to implement a productive telecommuting infrastructure include:

  • VPN technology allows you to create a safe tunnel for authenticated at-home workers to access IT resources located at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect software to provide secure VPN connections for a broad range of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and use a data center computer's desktop. This technology gives network managers more control over the digital environment of telecommuters and offers them a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect home networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewalls. Progent offers top-tier remote support for setting up home routers from a range of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently used by telecommuters to access their Internet router for work. This can create performance and security issues. Progent can assist businesses to resolve these problems by delivering expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP setup help.
  • Internet access methods affect the speed and availability of connections between telecommuters and the company data center. Line-of-business processes may require backup Internet access in case the primary connection fails. Progent can provide guidance for identifying service providers, picking appropriate bandwidth and data volume bundles, and configuring high-availability Internet access. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Glendale, Arizona company, phone 1-800-993-9400 or go to Contact Progent.