Expanding your at-home workforce can have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Centennial company to pick the appropriate technologies and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services that go from as-needed expertise for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Centennial, Colorado businesses to with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support an at-home workforce can be particularly complex if you must accommodate a mix of personal equipment like desktop computers and notebooks, routers, and wireless APs from different vendors and with a mix of operating systems and firmware releases. Progent's experience providing online help for both outdated and modern IT products in remote office solutions allows you to make cost-effective use of your available network infrastructure and offers fast access to expertise for implement necessary upgrades. Support services offered by Progent to assist you to create a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a secure tunnel for authorized remote workers to use IT resources situated at your company data center or in the cloud. Progent can assist your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to utilize Cisco's AnyConnect software for safe VPN tunneling for a wide selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to view and use a data center computer's desktop. This gives network managers substantial control over the digital environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent can provide top-tier online support for integrating routers from a range of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, often supporting an entire household and visitors, are commonly used by telecommuters to access their router for work. This can cause throughput as well as cybersecurity issues. Progent can assist businesses to resolve these issues by providing expertise that include Cisco Aironet integration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point setup assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the company network. Business-critical applications might demand backup Internet access in case the normal connection breaks. Progent offers expertise for identifying Internet service providers, picking appropriate service offerings, and integrating redundant Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Centennial, Colorado organization, phone 1-800-993-9400 or refer to Contact Progent.