Edmonton Telecommuters Configuration Support Services

Enlarging your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Edmonton company to select the right tools and adhere to leading practices in building and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent offers services ranging from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can help Edmonton, Alberta businesses to succeed with any aspect of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and unified management.

Security for At-Home Workers
Work-from-Home staff members commonly utilize their own devices and often operate in an unsecured physical space. This multiplies their vulnerability to malware threats and calls for judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of security policies based on leading practices. Progent's veteran group of data security solutions consultants can assist your business to plan, deploy and manage an effective cybersecurity solution that guards vital information assets in environments that include remote workers.

Firewalls allow you to create a network that can be safely accessed by on-premises users and by at-home workers, mobile workers, vendors, customers, and other stakeholders. Modern firewall appliances allow you to assign and manage appropriate permissions to different classes of users and to expand your IT network and adjust your security profile as your company evolves and as cyber threats become more complex. Progent supports both new and older firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, see firewall integration and support expertise.

Online Endpoint Monitoring makes it possible to watch over the disparate computers used by telecommuters and either reject or spot and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every secured endpoint device, watching all activity and utilizing advanced behavioral threat analysis from SentinelOne to detect zero-day threats at inception. When a cyberattack is discovered, ProSight ASM immediately isolates the infected device from the network to contain the malware. Because the ProSight ASM software agent is autonomous, endpoints stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for at-home workers.

Progent's Duo authentication Managed Services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a secured online account and enter your password you are requested to confirm who you are via a unit that only you possess and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. For more information about ProSight Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audits can assess the exposure of your network to all types of outside and local security attacks for a network that includes an at-home workforce. Progent can run online, automated cybersecurity analysis scanning for rapidly and economically uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's security assessment consulting services, which can be provided by network security professionals with advanced credentials such as CISM, CISSP, and GIAC, can assist you to audit your operations and policies and assess your WAN infrastructure to allow you to implement the highest level of security for your remote workers.

Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that supports autonomous testing of your at-home environment and your internal and perimeter networks so you can uncover, rank, fix, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can assist you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also assist you to harden your existing network security and can assist you to plan and implement a unified cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's threat assessment solutions powered by on NodeZero's pentest products, refer to Consulting Services for NodeZero's Penetration Test Products.

Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing key things to focus on for protecting an IT environment that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Edmonton, Alberta company, phone 1-800-993-9400 or refer to Contact Progent.