Enlarging your remote workforce may have a major impact on network infrastructure, security, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Scottsdale organization to pick the appropriate technologies and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum business value. Progent can provide services that go from as-needed guidance for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Scottsdale, Arizona companies to with any aspect of creating a high-performing remote work environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

VoIP Solutions for Remote Workers
Extending the company phone system to accommodate telecommuters is critical to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many larger organizations depend on Cisco's modern or older products for IP voice management. Progent can help organizations of all sizes to plan or maintain a telecommuter VoIP environment that provides the versatility, convenience and security needed for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations optimize their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see CUCM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working beyond the corporate perimeter like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to support these solutions and provide as-needed deployment and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Scottsdale, Arizona company, call 1-800-993-9400 or visit Contact Progent.