Expanding your telecommuter workforce may have a major effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your San Rafael organization to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from on demand expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help San Rafael, California companies to with any aspect of building a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for Telecommuters
Expanding the company PBX environment to accommodate remote users is vital to supporting a productive at-home workforce. A variety of cloud-based digital PBX products are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of all sizes to design or tune a remote IP voice environment that provides the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help businesses tune their existing Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager manages other mixed media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, see Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN architecture to support these solutions and provide on-demand integration and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your San Rafael, California company, call 1-800-993-9400 or go to Contact Progent.