Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Rockville company to pick the right technologies and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide services that go from as-needed expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can assist Rockville, Maryland organizations to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure required for a remote workforce can be particularly complex if you have to accommodate a combination of personal hardware such as desktop computers and laptops, Internet routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's background providing remote support for both legacy as well as modern IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to create a secure connection for authorized remote workers to use IT assets situated at your company data center or in a public cloud. Progent can assist you to deploy and manage VPN connections between your teleworkers and your key network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and interact with a remote computer's desktop. This technology provides network managers more control over the digital environment of at-home employees and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide top-tier remote support for integrating routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically supporting families and visitors, are commonly used by at-home employees to access their Internet router for work. This can create throughput and cybersecurity problems. Progent can assist you to resolve these problems by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi access point integration assistance.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the company data center. Mission-critical processes may demand redundant Internet connections in the event the normal connection fails. Progent can provide expertise for selecting service providers, selecting sensible bandwidth and data volume bundles, and integrating fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Rockville, Maryland business, call 1-800-993-9400 or visit Contact Progent.