Enlarging your at-home workforce can have a significant impact on network infrastructure, security, and company workflows. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Napa organization to select the right technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed expertise for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Napa, California businesses to succeed with any facet of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from major vendors support virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many organizations utilize multiple products to accommodate their different partners and customers. Progent can help your organization to manage your existing voice/video conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading communications platform that enables presence, IM, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to support your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include video conferencing, persistent chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist your business to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Napa, California organization, phone 1-800-993-9400 or go to Contact Progent.

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