Expanding your at-home workforce can have a significant impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can assist your Monterrey company to pick the appropriate tools and follow best practices in creating and operating a safe virtual solution for teleworkers that promotes collaboration and returns top business value. Progent offers support services that go from as-needed guidance for helping you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Monterrey, Nuevo León organizations to with any aspect of creating a high-performing remote work ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required to support a remote workforce can be particularly complex if you have to manage a combination of personal hardware such as desktop computers and laptops, routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware levels. Progent's background delivering remote support for both outdated as well as modern IT products in virtual office venues allows you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for making essential updates. Services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network technology makes it possible to create a safe tunnel for authorized at-home employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist you to configure and manage VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can help your remote workers to set up Cisco's popular AnyConnect software for secure VPN connections for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to view and interact with a data center computer's desktop. This provides network managers more control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide expert remote consulting for deploying home routers from a range of vendors. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are commonly utilized by at-home employees to access their router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the company network. Line-of-business applications may demand redundant Internet access in case the normal connection fails. Progent offers expertise for picking Internet service providers, selecting sensible service packages, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Monterrey, Nuevo León company, call 1-800-993-9400 or go to Contact Progent.