Expanding your remote workforce may have a significant impact on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Mobile organization to select the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Mobile, Alabama organizations to with any aspect of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Setting up the network infrastructure needed for an at-home work environment can be particularly complicated if you have to accommodate a combination of worker-owned hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's background providing online support for both outdated and modern IT products in virtual office venues enables you to make efficient use of your existing network infrastructure and offers fast access to expertise for making essential updates. Services available from Progent to help you to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a secure tunnel for authorized remote workers to access IT assets situated at your company datacenter or in the cloud. Progent can help you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a broad selection of devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and interact with a remote computer's desktop. This provides IT managers more control over the digital environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewalls. Progent can provide expert online consulting for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and visitors, are frequently used by at-home employees to access their router for work. This can create throughput as well as cybersecurity issues. Progent can help you to resolve these problems by delivering expertise like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the corporate data center. Vital processes might demand redundant Internet access in case the primary connection fails. Progent offers expertise for identifying service providers, picking appropriate service offerings, and setting up redundant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Mobile, Alabama business, phone 1-800-993-9400 or visit Contact Progent.