Enlarging your at-home workforce can have a significant impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of experience helping SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Minneapolis company to pick the right tools and follow best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent can provide support services ranging from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Minneapolis, Minnesota organizations to succeed with any facet of creating a high-performing telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure required for an at-home work environment can be especially complicated if you must manage a combination of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless APs from different manufacturers and with a mix of OS software and firmware levels. Progent's background providing remote help for both legacy and modern IT products in remote office solutions allows you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help you to create a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology allows you to establish a secure connection for authorized remote employees to access IT resources located at your company data center or in a public cloud. Progent's consultants can assist you to deploy and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a data center computer's desktop. This technology gives network managers more control over the digital ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home computer networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier online support for setting up routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and visitors, are frequently used by at-home employees to access their router for work. This can create performance and security issues. Progent can assist businesses to resolve these issues by providing services like Cisco Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access methods affect the speed and availability of connections between at-home workers and the corporate network. Mission-critical processes may demand redundant Internet connections in the event the primary connection breaks. Progent offers guidance for identifying ISPs, selecting sensible bandwidth and data volume offerings, and integrating high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Minneapolis, Minnesota company, call 1-800-993-9400 or go to Contact Progent.