Expanding your remote workforce can have a major effect on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Jundiaí organization to select the appropriate technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that promotes collaboration and returns top value. Progent can provide services that go from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Jundiaí, São Paulo businesses to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.

Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for an at-home workforce can be especially challenging if you have to manage a combination of personal hardware such as PCs and laptops, Internet routers, and wireless APs from different manufacturers and with a mix of OS software and firmware levels. Progent's background delivering online help for both outdated as well as current technologies in remote office venues allows you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Services offered by Progent to assist you to implement a productive telecommuting ecosystem include:

  • VPN technology allows you to create a secure tunnel for authenticated remote workers to access IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a wide selection of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to view and use a remote computer's desktop. This provides IT managers substantial control over the digital ecosystem of at-home employees and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers top-tier remote consulting for integrating routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can create performance as well as cybersecurity issues. Progent can help businesses to mitigate these issues by providing expertise like Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access solutions impact the speed and reliability of connections between telecommuters and the corporate network. Line-of-business processes might demand redundant Internet access in case the normal connection fails. Progent can provide guidance for identifying ISPs, selecting appropriate service bundles, and configuring redundant Internet access. Refer to Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Jundiaí, São Paulo business, phone 1-800-993-9400 or visit Contact Progent.