Enlarging your remote workforce may have a major impact on network architecture, security, and corporate processes. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Ribeirão Preto organization to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from as-needed expertise for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Ribeirão Preto, São Paulo businesses to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, data security, data protection solutions, and streamlined management.

Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure required for an at-home workforce can be especially complicated if you have to accommodate a combination of personal hardware like desktop computers and laptops, routers, and wireless APs from different vendors and with a variety of operating systems and firmware levels. Progent's background delivering online help for both outdated and modern IT products in virtual office solutions allows you to make efficient use of your available infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Services available from Progent to assist you to create a productive work-at-home infrastructure include:

  • VPN connectivity makes it possible to create a safe connection for authorized remote employees to use IT assets situated at your company datacenter or in a public cloud. Progent can assist you to deploy and maintain VPN access between your at-home workforce and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a broad range of endpoint devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to see and use a remote PC's desktop. This technology provides IT managers more control over the computing environment of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers top-tier remote consulting for configuring home routers from all major vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to access their Internet router for work. This can cause performance and cybersecurity problems. Progent can assist you to resolve these issues by delivering services that include Cisco Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless AP integration help.
  • Internet connectivity methods affect the performance and reliability of connections between at-home workers and the corporate data center. Vital processes might require redundant Internet connections in case the normal connection fails. Progent can provide expertise for picking service providers, choosing appropriate bandwidth and data volume offerings, and integrating redundant Internet connections. See Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Ribeirão Preto, São Paulo business, call 1-800-993-9400 or refer to Contact Progent.