Enlarging your telecommuter workforce can have a major effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Chandler organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers services that go from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Chandler, Arizona companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for a remote work environment can be especially challenging if you must accommodate a combination of personal hardware such as desktop computers and laptops, routers, and Wi-Fi appliances from different manufacturers and with a mix of OS software and firmware releases. Progent's experience providing remote help for both legacy as well as current technologies in remote office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for making necessary updates. Support services offered by Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authorized at-home employees to access IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can help your company to configure and maintain VPN access between your teleworkers and your key IT resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's AnyConnect client software for secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a data center computer's desktop. This gives IT managers substantial control over the digital environment of at-home employees and ensures them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent can provide top-tier online support for integrating routers from all major vendors. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create performance as well as cybersecurity problems. Progent can help you to resolve these issues by delivering services that include Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi access point setup help.
  • Internet access methods impact the performance and availability of connections between at-home workers and the company data center. Vital processes might demand backup Internet access in the event the normal connection fails. Progent offers guidance for selecting service providers, picking appropriate service offerings, and setting up high-availability Internet access. Refer to Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Chandler, Arizona company, call 1-800-993-9400 or visit Contact Progent.