Enlarging your remote workforce may have a significant impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping businesses of all sizes to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Vancouver organization to pick the right tools and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for getting you past occasional IT bottlenecks to full project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Vancouver, British Columbia businesses to succeed with any facet of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed for an at-home work environment can be especially complicated if you must manage a combination of personal hardware like PCs and laptops, Internet routers, and wireless appliances from different vendors and with a variety of OS software and firmware levels. Progent's background providing remote support for both legacy as well as current IT products in remote office venues allows you to make cost-effective use of your available network infrastructure and provides you with ready access to expertise for implement essential upgrades. Services offered by Progent to assist your company to implement a productive work-at-home ecosystem include:

  • VPN connectivity makes it possible to establish a secure tunnel for authenticated at-home workers to use IT resources situated at your company data center or in the cloud. Progent's consultants can assist you to configure and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect software to provide safe VPN connections for a broad selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a remote computer's desktop. This technology gives network managers more control over the computing ecosystem of telecommuters and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewalls. Progent offers expert remote consulting for integrating routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and visitors, are commonly utilized by at-home employees to connect to their router for work. This can create performance as well as security problems. Progent can help businesses to resolve these problems by providing expertise like Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the company data center. Business-critical processes might demand redundant Internet access in the event the normal connection fails. Progent offers expertise for picking ISPs, picking appropriate service offerings, and integrating redundant Internet access. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Vancouver, British Columbia company, phone 1-800-993-9400 or visit Contact Progent.