Expanding your at-home workforce may have a major impact on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, manage, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Cambridge company to select the right technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent can provide services ranging from on demand expertise for helping you over occasional technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Cambridge, United Kingdom organizations to with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Infrastructure for Telecommuters
Setting up the network infrastructure required for a remote workforce can be especially challenging if you have to manage a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote support for both outdated and modern IT products in remote office venues allows you to make efficient use of your existing network infrastructure and offers fast access to expertise for implement necessary upgrades. Support services offered by Progent to help your company to implement a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) technology allows you to establish a secure connection for authorized at-home workers to access IT assets situated at your company data center or in a public cloud. Progent's consultants can assist your company to deploy and manage VPN access between your teleworkers and your key network resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your at-home workers to utilize Cisco's AnyConnect client software for secure VPN tunneling for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and interact with a remote computer's desktop. This technology gives IT managers substantial control over the digital environment of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier online consulting for deploying routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting families and visitors, are commonly used by at-home employees to connect to their router for work. This can create performance as well as cybersecurity problems. Progent can assist businesses to resolve these issues by delivering services like Cisco Aironet integration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet access solutions affect the speed and reliability of connections between at-home workers and the company network. Mission-critical applications may demand backup Internet connections in case the primary connection fails. Progent offers expertise for selecting service providers, choosing sensible service offerings, and integrating fault-tolerant Internet access. See Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive telecommuter solution for your Cambridge, United Kingdom organization, phone 1-800-993-9400 or refer to Contact Progent.