Enlarging your at-home workforce can have a significant impact on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Edison company to select the appropriate technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can help Edison, New Jersey businesses to succeed with any facet of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Setting up the network infrastructure needed to support a remote work environment can be particularly complicated if you must accommodate a mix of personal equipment like PCs and laptops, routers, and wireless appliances from various manufacturers and with a variety of OS software and firmware levels. Progent's background delivering remote support for both outdated and modern technologies in virtual office solutions enables you to make cost-effective use of your available network infrastructure and provides you with fast access to expertise for making essential updates. Services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure tunnel for authenticated remote employees to access IT resources located at your company data center or in the cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to utilize Cisco's AnyConnect client software for safe VPN connections for a wide range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a data center computer's desktop. This provides network managers more control over the computing ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers top-tier remote consulting for setting up home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, often shared by families and visitors, are frequently utilized by at-home employees to connect to their router for work. This can cause throughput as well as cybersecurity issues. Progent can assist businesses to mitigate these problems by delivering expertise that include Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless AP integration help.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the corporate data center. Business-critical processes might demand redundant Internet access in case the primary connection breaks. Progent can provide guidance for identifying service providers, picking sensible service bundles, and integrating fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Edison, New Jersey business, call 1-800-993-9400 or visit Contact Progent.