Enlarging your remote workforce can have a major impact on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of experience helping SMBs to design, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Dallas organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent offers support services ranging from on demand expertise for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Dallas, Texas companies to with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and centralized management.

Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from major technology companies enable virtual meetings, video and voice conferencing, chat, and content sharing for both local users and telecommuters. Many organizations utilize multiple products to accommodate their various partners and clients. Progent's communications experts can help your organization to manage your existing voice/video conferencing environment and enhance the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist your business to tune your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter environment for your Dallas, Texas organization, phone 1-800-993-9400 or go to Contact Progent.

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