Expanding your remote workforce may have a significant impact on IT infrastructure, security, and company processes. Progent has two decades of experience helping SMBs to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Valencia organization to select the appropriate tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed guidance for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Valencia, California businesses to succeed with any aspect of building a high-performing remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and customers. Progent can assist you to maintain your current conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to deploy and manage Skype for Business clients to support your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. To learn more about Progent's support expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as voice/video calling, persistent chat, plus file sharing. To learn more about Progent's support services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist your business to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Valencia, California business, call 1-800-993-9400 or go to Contact Progent.

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