Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that support at-home workers. Progent can assist your Sioux Falls company to select the right tools and follow best practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for helping you past challenging technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can assist Sioux Falls, South Dakota businesses to with any facet of building a high-functioning remote work environment by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, endpoint security, data protection solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A broad range of video conferencing products from leading vendors support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many companies use a mix of products to meet the needs of their various partners and clients. Progent can help you to maintain your current voice/video conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex as well as for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help your business to tune your network architecture to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Sioux Falls, South Dakota company, phone 1-800-993-9400 or visit Contact Progent.

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