Enlarging your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that support at-home workers. Progent can help your Brasília organization to select the right technologies and follow best practices in creating and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services that go from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Brasília, Federal District businesses to succeed with any aspect of creating a high-performing remote work ecosystem by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from leading technology companies enable online meetings, video and voice conferencing, chat, and screen sharing for both onsite users and at-home workers. Many companies use multiple products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your existing conferencing ecosystem and optimize the engagement of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that supports real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. For details about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist you to tune your WAN infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Brasília, Federal District business, phone 1-800-993-9400 or visit Contact Progent.

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