Expanding your remote workforce may have a significant effect on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Campinas organization to select the right tools and follow best practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and returns top value. Progent can provide support services that go from as-needed guidance for helping you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Campinas, São Paulo organizations to with any facet of creating a high-functioning work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support an at-home work environment can be especially complicated if you must manage a mix of personal equipment like PCs and laptops, routers, and Wi-Fi APs from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online help for both outdated as well as current IT products in virtual office venues enables you to make efficient use of your existing network infrastructure and offers ready access to expertise for making necessary updates. Support services available from Progent to assist your company to create a high-functioning telecommuting ecosystem include:

  • Virtual Private Network technology makes it possible to establish a safe connection for authorized remote employees to access IT resources located at your corporate datacenter or in a public cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your remote workers to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and use a data center PC's desktop. This provides IT managers significant control over the computing environment of at-home employees and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent offers expert remote consulting for configuring routers from a variety of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting the whole family and visitors, are commonly utilized by at-home employees to access their router for work. This can create performance as well as cybersecurity problems. Progent can assist you to resolve these issues by providing expertise like Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi AP integration help.
  • Internet access solutions affect the speed and reliability of connections between telecommuters and the corporate network. Business-critical processes may demand backup Internet access in case the normal connection fails. Progent can provide expertise for picking service providers, picking appropriate service packages, and setting up redundant Internet access. See Internet connectivity solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Campinas, São Paulo business, phone 1-800-993-9400 or visit Contact Progent.