Albany At Home Workforce Configuration Support Partner

Expanding your remote workforce can have a significant effect on network infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Albany organization to pick the right tools and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services that go from on demand expertise for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Albany, New York businesses to with any aspect of building a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.

Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich environment of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide selection of endpoints. Progent has delivered online consulting services for Microsoft SharePoint and Exchange since their initial publication and can assist businesses to deploy these flagship collaboration platforms to maximize the effectiveness of your at-home workers.

Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.

Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings with screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for supporting its complete range of features. For additional information about Progent's consulting services for Microsoft Teams and Teams Premium, see solution design and deployment expertise for Microsoft Teams.

SharePoint utilizes web entities to promote collaboration and information sharing by offering policy-driven access to data, business processes, and tools for looking through enterprise-wide information silos. SharePoint allows you to build protected portals that allows remote workforce to view and edit consolidated corporate intelligence via Wikis, Blogs, social sites, and Web Parts. For details about Progent's SharePoint support services, refer to SharePoint integration and development expertise.

Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, refer to planning and configuration expertise for Microsoft Exchange.

OneDrive is Microsoft�s shared cloud-based storage service, similar to GoogleDrive. Remote workers can save files to OneDrive, and colleagues can share them securely through a web browser. Included with Office 365, OneDrive enables at-home employees to jointly author documents. Revisions created offline are automatically synced when you go back online. For details about Progent's consulting services for OneDrive, visit Onedrive configuration experts.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Albany, New York business, phone 1-800-993-9400 or refer to Contact Progent.