Expanding your at-home workforce can have a significant effect on IT architecture, cybersecurity, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, tune, and debug IT networks that support at-home workers. Progent can assist your West Palm Beach organization to select the right technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers maximum value. Progent can provide support services that go from on demand guidance for getting you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist West Palm Beach, Florida businesses to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and unified management.

IP Voice Solutions for At-Home Workers
Expanding the company PBX system to include teleworkers is vital to maintaining a productive work-at-home solution. A variety of cloud-based IP voice platforms are popular with small and mid-size businesses to support remote users. Many enterprises depend on Cisco's current or legacy products for IP voice management. Progent can assist businesses of all sizes to design or tune a telecommuter IP voice environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps used across the network. CUCM supports additional combined media services like unified messaging, video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, refer to CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users working outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and provide online configuration and debugging services.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your West Palm Beach, Florida organization, phone 1-800-993-9400 or go to Contact Progent.