Enlarging your telecommuter workforce may have a significant effect on network architecture, security/compliance, and corporate processes. Progent has 20 years of background assisting SMBs to plan, configure, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Walnut Creek company to pick the right technologies and follow best practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent offers support services that go from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can assist Walnut Creek, California businesses to with any facet of creating a high-functioning remote work environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

IP Voice Integration for an At-Home Workforce
Expanding the company phone environment to accommodate telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or older platforms for VoIP management. Progent can help businesses of any size to plan or maintain a remote IP voice service that provides the flexibility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager supports other combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, refer to CUCM expertise.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, see CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these solutions and deliver on-demand integration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Walnut Creek, California company, phone 1-800-993-9400 or visit Contact Progent.