Expanding your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Sacramento company to select the appropriate tools and adhere to best practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Sacramento, California businesses to with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and centralized management.

IP Voice Integration for Remote Workers
Extending the company PBX system to include teleworkers is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice platforms are used by SMBs to server remote users. Many larger organizations rely on Cisco's modern or older platforms for VoIP management. Progent can help organizations of all sizes to design or tune a telecommuter IP voice service that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses optimize their current Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software used throughout the network. Unified Communications Manager supports other combined media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, see Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP products, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home solution for your Sacramento, California company, phone 1-800-993-9400 or go to Contact Progent.