Enlarging your at-home workforce may have a significant impact on IT architecture, security/compliance, and company culture. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Ribeirão Preto organization to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent can provide services that go from on demand guidance for helping you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist Ribeirão Preto, São Paulo organizations to with any facet of building a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, data security, data protection solutions, and unified management.

VoIP Solutions for Remote Workers
Expanding the business PBX environment to include remote users is vital to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's current or older products for VoIP solutions. Progent can help businesses of all sizes to design or maintain a remote IP voice environment that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses tune their current Cisco VoIP environments to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia software deployed across the network. CUCM supports other mixed media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can help your company to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP products, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Ribeirão Preto, São Paulo business, phone 1-800-993-9400 or refer to Contact Progent.