Expanding your remote workforce may have a major effect on IT infrastructure, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to design, deploy, manage, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Kansas City organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide services that go from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Kansas City, Missouri organizations to with any aspect of building a high-functioning telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, endpoint security, data protection solutions, and unified management.

IP Voice Integration for Remote Workers
Extending the corporate phone system to include remote users is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP products are popular with small and mid-size businesses to server remote users. Many larger organizations depend on Cisco's current or legacy products for VoIP solutions. Progent can help businesses of all sizes to plan or maintain a telecommuter VoIP service that provides the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations optimize their current Cisco IP voice systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager manages additional combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, refer to Cisco Unified CM expertise.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can help you to support your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, visit CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and deliver as-needed deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Kansas City, Missouri business, phone 1-800-993-9400 or refer to Contact Progent.