Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Ipanema organization to select the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from on demand guidance for getting you over occasional IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Ipanema, Rio de Janeiro organizations to succeed with any facet of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, data security, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the business PBX system to accommodate teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX products are used by SMBs to server remote users. Many larger organizations depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of any size to plan or tune a telecommuter IP voice service that delivers the flexibility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses optimize their existing Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software used throughout the network. CUCM manages other combined media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older IP voice platforms, see CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these VoIP solutions and provide online configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Ipanema, Rio de Janeiro organization, phone 1-800-993-9400 or visit Contact Progent.