Enlarging your remote workforce can have a major impact on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Colorado Springs organization to pick the right technologies and follow best practices in creating and maintaining a safe virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services that go from on demand expertise for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Colorado Springs, Colorado businesses to with any facet of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, security and compliance, backup/restore solutions, and centralized management.

IP Voice Solutions for At-Home Workers
Expanding the corporate phone environment to accommodate remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's current or older platforms for VoIP management. Progent can assist businesses of all sizes to design or tune a telecommuter VoIP service that provides the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager supports additional combined media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to support these solutions and deliver on-demand configuration and debugging expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Colorado Springs, Colorado company, phone 1-800-993-9400 or refer to Contact Progent.