Enlarging your at-home workforce can have a major impact on network infrastructure, security, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Chatsworth company to pick the right technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services ranging from on demand guidance for getting you over occasional IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent can assist Chatsworth, California businesses to with any aspect of building a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, security and compliance, data protection solutions, and streamlined management.

IP Voice Solutions for Telecommuters
Extending the corporate phone system to include teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-based VoIP products are used by small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or older platforms for IP voice management. Progent can help organizations of any size to plan or tune a remote VoIP environment that delivers the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses tune their existing Cisco IP voice environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. CUCM manages other mixed media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified CM expertise.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with users working outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these solutions and deliver online deployment and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing a productive work-from-home environment for your Chatsworth, California business, call 1-800-993-9400 or refer to Contact Progent.