Enlarging your telecommuter workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Beverly Hills company to pick the right technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers support services that go from on demand guidance for helping you over challenging technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can assist Beverly Hills, California companies to succeed with any aspect of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for Teleworkers
Extending the company PBX system to include teleworkers is vital to supporting an effective work-at-home solution. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy products for VoIP management. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist businesses tune their current Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software deployed across the network. Unified Communications Manager manages additional mixed media services like unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and provide on-demand integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Beverly Hills, California company, call 1-800-993-9400 or refer to Contact Progent.