Enlarging your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Anchorage company to select the appropriate tools and adhere to best practices in building and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers support services ranging from on demand guidance for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Anchorage, Alaska businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.

IP Voice Integration for Teleworkers
Extending the company phone system to include telecommuters is critical to maintaining an effective at-home workforce. A broad range of cloud-based IP voice platforms are popular with SMBs to support telecommuters. Many enterprises rely on Cisco's current or legacy platforms for VoIP management. Progent can help businesses of all sizes to plan or tune a remote IP voice environment that delivers the versatility, transparency and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist organizations optimize their existing Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages other mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM support, see CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other early IP voice platforms, refer to CallManager consulting.
  • Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these solutions and provide online integration and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter environment for your Anchorage, Alaska organization, phone 1-800-993-9400 or refer to Contact Progent.