Enlarging your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can help your Alpharetta organization to select the right technologies and follow leading practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent can provide services that go from as-needed guidance for helping you over occasional technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Alpharetta, Georgia companies to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk services, security and compliance, data protection solutions, and centralized management.

VoIP Solutions for At-Home Workers
Expanding the business PBX system to accommodate telecommuters is vital to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice platforms are popular with small and mid-size businesses to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist organizations of all sizes to design or tune a remote IP voice service that delivers the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations optimize their current Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, refer to Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to support these solutions and deliver on-demand deployment and troubleshooting expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Alpharetta, Georgia organization, call 1-800-993-9400 or go to Contact Progent.