Expanding your at-home workforce may have a major impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Lynnwood company to pick the appropriate technologies and follow best practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Lynnwood, Washington companies to succeed with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing products from leading technology companies support online meetings, video conferencing, chat sessions, and screen/content sharing for both local users and teleworkers. Many organizations use multiple conferencing products to accommodate their different partners and customers. Progent's communications experts can assist you to manage your existing conferencing environment and optimize the experience of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference. To learn more about Progent's support services for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist you to tune your WAN infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Lynnwood, Washington company, call 1-800-993-9400 or visit Contact Progent.

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