Expanding your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate culture. Progent has two decades of background helping SMBs to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Harrisburg company to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers support services ranging from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Harrisburg, Pennsylvania companies to with any aspect of creating a high-performing work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major technology companies support virtual discussions, video conferencing, chat, and content sharing for both local users and at-home workers. Many companies utilize a mix of conferencing products to accommodate their different partners and clients. Progent can assist you to manage your existing voice/video conferencing environment and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's support services for Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as voice/video conferencing, threaded chat, plus file sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and help you to optimize your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Harrisburg, Pennsylvania company, call 1-800-993-9400 or go to Contact Progent.

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