Enlarging your remote workforce can have a major impact on IT architecture, security, and company culture. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can help your Buffalo organization to pick the appropriate tools and follow best practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers support services that go from as-needed guidance for getting you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Buffalo, New York companies to succeed with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, security and compliance, data protection solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat, and content sharing for both local workers and telecommuters. Many companies use a mix of conferencing products to meet the needs of their different partners and clients. Progent can assist you to manage your existing voice/video conferencing environment and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to support your remote employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include IP voice and video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist you to tune your network infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Buffalo, New York organization, phone 1-800-993-9400 or go to Contact Progent.

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