Enlarging your remote workforce can have a major impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Uberlāndia company to select the appropriate technologies and follow best practices in building and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns top value. Progent offers services ranging from as-needed guidance for helping you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Uberlāndia, Minas Gerais organizations to succeed with any aspect of building a high-performing remote work ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, endpoint security, data protection solutions, and unified management.

VoIP Integration for an At-Home Workforce
Extending the company PBX system to include telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or legacy products for IP voice management. Progent can help businesses of all sizes to design or tune a telecommuter VoIP service that provides the flexibility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist businesses tune their existing Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and multimedia applications deployed throughout the network. CUCM supports other combined media services like messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, visit CUCM consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent's consultants can help your company to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older IP voice products, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and deliver on-demand integration and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Uberlāndia, Minas Gerais organization, call 1-800-993-9400 or go to Contact Progent.