Expanding your remote workforce can have a significant effect on network architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to design, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Spartanburg organization to select the right technologies and adhere to best practices in creating and operating a safe virtual office solution for telecommuters that promotes collaboration and returns top value. Progent offers support services ranging from as-needed guidance for getting you over challenging technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Spartanburg, South Carolina businesses to succeed with any facet of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local users and telecommuters. Many companies use a mix of products to accommodate their various partners and clients. Progent's communications experts can assist your organization to manage your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and help your business to optimize your network architecture to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Spartanburg, South Carolina company, call 1-800-993-9400 or visit Contact Progent.

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