Expanding your telecommuter workforce can have a significant effect on IT architecture, security/compliance, and corporate culture. Progent has 20 years of experience helping SMBs to plan, configure, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your São Paulo organization to pick the right technologies and follow leading practices in creating and maintaining a safe virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed expertise for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help São Paulo, São Paulo companies to with any aspect of creating a high-functioning remote work environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, data security, backup/restore solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure needed for an at-home workforce can be especially challenging if you must accommodate a mix of personal hardware such as PCs and notebooks, Internet routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's background providing remote support for both outdated and current IT products in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making essential updates. Support services available from Progent to help your company to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a safe connection for authenticated remote workers to access IT assets situated at your corporate data center or in a public cloud. Progent can assist you to deploy and maintain VPN connections between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to see and use a data center PC's desktop. This gives network managers substantial control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent offers top-tier online consulting for setting up home routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting the whole family and guests, are frequently used by at-home employees to access their router for work. This can create performance and security issues. Progent can assist you to mitigate these problems by delivering expertise like Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration assistance.
  • Internet connectivity methods affect the performance and availability of connections between telecommuters and the corporate data center. Vital processes may require backup Internet connections in case the primary connection breaks. Progent offers expertise for picking Internet service providers, picking appropriate bandwidth and data volume packages, and configuring redundant Internet access. Refer to Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your São Paulo, São Paulo organization, call 1-800-993-9400 or refer to Contact Progent.