Enlarging your remote workforce may have a major impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Santiago organization to pick the appropriate tools and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services ranging from on demand expertise for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Santiago, Región Metropolitan businesses to succeed with any facet of building a high-functioning remote work ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.

Network Infrastructure for Telecommuters
Setting up the network infrastructure required to support an at-home work environment can be especially complex if you have to accommodate a combination of worker-owned equipment such as PCs and notebooks, Internet routers, and Wi-Fi APs from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated and modern technologies in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential updates. Support services available from Progent to help your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a secure connection for authenticated remote workers to use IT resources situated at your company data center or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your key network resources by providing online VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your remote workers to utilize Cisco's AnyConnect client software for secure VPN connections for a broad selection of devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to see and use a remote PC's desktop. This gives IT managers significant control over the computing environment of telecommuters and offers them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent offers expert online support for deploying routers from a variety of vendors. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by families and visitors, are frequently utilized by telecommuters to access their router for work. This can cause performance as well as cybersecurity problems. Progent can help you to resolve these problems by delivering services that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point integration help.
  • Internet access methods affect the speed and reliability of connections between at-home workers and the corporate network. Business-critical processes might require backup Internet connections in the event the normal connection fails. Progent can provide guidance for selecting service providers, picking appropriate bandwidth and data volume offerings, and configuring fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient telecommuter solution for your Santiago, Región Metropolitan organization, phone 1-800-993-9400 or visit Contact Progent.