Enlarging your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Kansas City organization to pick the right tools and adhere to leading practices in building and maintaining a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide support services that go from as-needed guidance for getting you past challenging IT roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Kansas City, Missouri businesses to with any aspect of creating a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security monitoring, backup/restore solutions, and centralized management.

Network Infrastructure for Telecommuters
Setting up the network infrastructure needed for an at-home workforce can be especially complex if you must accommodate a combination of personal hardware such as desktop computers and laptops, routers, and Wi-Fi APs from various vendors and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both outdated and modern IT products in virtual office solutions enables you to make efficient use of your available infrastructure and offers fast access to expertise for making essential updates. Support services available from Progent to help your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a safe tunnel for authorized at-home workers to use IT resources situated at your company datacenter or in a public cloud. Progent's consultants can assist you to deploy and manage VPN connections between your teleworkers and your key network resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your remote workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a wide selection of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a data center PC's desktop. This gives network managers significant control over the computing ecosystem of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and support VPN tunnels, local wireless connectivity, and firewall services. Progent offers expert remote support for setting up home routers from a range of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting families and visitors, are frequently utilized by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity problems. Progent can assist businesses to mitigate these issues by delivering services that include Aironet integration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet access solutions impact the performance and availability of connections between at-home workers and the company network. Vital applications may require backup Internet connections in case the normal connection breaks. Progent offers guidance for picking service providers, selecting appropriate service bundles, and setting up high-availability Internet connections. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Kansas City, Missouri business, phone 1-800-993-9400 or visit Contact Progent.